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Client Satisfaction Survey
On behalf of Richard Arnold Financial Management Limited I would like to thank you for responding to our survey which will help us monitor our progress and serve clients better in the future. The survey will only take a couple of minutes.
!Were you a new client or an existing client of Richard Arnold Financial Management ?
!How satisfied were you with the process in making an appointment to see an adviser?
!What was the main subject matter you wanted to discuss in making the appointment?
!How satisfied were you by the way you were treated by the staff at our office?
!How satisfied were you with the amount of time you waited before seeing your adviser?
!How satisfied were you with the way your questions were answered?
!How would you rate the courtesy you were shown by the staff at our office?
!The advisor was knowledgable
!My questions were answered fully
!I was given complete attention by the adviser and/or office staff
!How would you rate the advisers willingness to help
!How would you rate the level of information provided and the quality and detail of the information provided to you
!How would you rate the information provided relative to your own experience and understanding.
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